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Terms of service
Terms of Service
GENERAL DESCRIPTION
Welcome to MyPetCare. The terms “we,” “us,” and “our” refer to MyPetCare. MyPetCare operates this store and website, including all information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). MyPetCare is powered by Shopify, which allows us to provide the Services to you.
These Terms and Conditions, together with all policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they include important information about your legal rights, including disclaimers and limitations of liability.
By accessing, browsing, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you may not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and that you have given us consent to allow any minor dependents to use the Services on devices you own or manage.
To use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address, billing address, payment details, and shipping address. You represent and warrant that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer or assign your account to another person.
SECTION 2: OUR PRODUCTS
We make every effort to display our products and services accurately. However, product colors and appearance may vary depending on your device and display settings.
We do not guarantee that the appearance or quality of products will meet your expectations or be identical to what is shown online.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product and to limit quantities by person, geographic region, or jurisdiction.
SECTION 3: ORDERS
By placing an order, you make an offer to purchase. MyPetCare reserves the right to accept or reject any order at our sole discretion.
Your order is not accepted until we confirm it. Payment must be received and processed before acceptance.
Please review your order carefully before submitting, as cancellation requests may not be accommodated once accepted.
Purchases are subject to our Refund Policy [LINK].
You represent that purchases are for personal use only and not for resale.
SECTION 4: PRICING AND BILLING
Prices and promotions are subject to change without notice. The price charged will be the price in effect at the time of purchase and will be confirmed via email.
Unless stated otherwise, prices do not include taxes, shipping, customs duties, or import fees.
You agree to provide current, complete, and accurate purchase and account information.
You represent that:
(i) Your payment information is accurate
(ii) You are authorized to use the payment method
(iii) Your payment provider will honor the charges
(iv) You will pay all applicable charges
SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping delays. Delivery times are estimates only and are not guaranteed.
Once products are transferred to the carrier, risk and title pass to you.
SECTION 6: INTELLECTUAL PROPERTY
All content on our Services, including trademarks, text, graphics, images, videos, and design, is the property of MyPetCare, its licensors, or affiliates and is protected by intellectual property laws.
You may not reproduce, distribute, modify, or exploit any part of the Services without prior written permission.
Shopify’s trademarks remain the property of Shopify.
SECTION 7: OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or endorsements.
Your use of optional third-party tools is entirely at your own risk.
SECTION 8: THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for third-party content or transactions.
SECTION 9: RELATIONSHIP WITH SHOPIFY
MyPetCare is powered by Shopify. However, all purchases are made directly with MyPetCare.
You agree that Shopify is not responsible for any issues arising from transactions between you and MyPetCare.
SECTION 10: PRIVACY POLICY
All personal information collected is governed by our Privacy Policy [LINK].
Because the Services are hosted by Shopify, Shopify may process personal information to provide and improve the Services.
SECTION 11: USER COMMENTS
By submitting comments or feedback, you grant us a perpetual, royalty-free license to use, reproduce, and publish such content.
We are not obligated to maintain comments in confidence or compensate you.
SECTION 12: ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.
SECTION 13: PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, harass others, or transmit harmful code.
We reserve the right to terminate accounts that violate these Terms.
SECTION 14: TERMINATION
We may terminate access at any time without notice.
Certain sections will survive termination.
SECTION 15: DISCLAIMER OF WARRANTIES
The Services and products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind.
SECTION 16: LIMITATION OF LIABILITY
To the fullest extent permitted by law, MyPetCare and its affiliates shall not be liable for indirect, incidental, punitive, or consequential damages.
SECTION 17: INDEMNIFICATION
You agree to indemnify and hold harmless MyPetCare and Shopify from claims arising from your breach of these Terms.
SECTION 18: SEVERABILITY
If any provision is unlawful, the remainder shall remain valid.
SECTION 19: ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and MyPetCare.
SECTION 20: ASSIGNMENT
You may not assign these Terms without our consent.
SECTION 21: GOVERNING LAW
These Terms shall be governed by the laws of the jurisdiction in which MyPetCare operates.
SECTION 22: CHANGES TO TERMS
We may update these Terms at any time by posting changes on our website.
SECTION 23: CONTACT INFORMATION
Questions about these Terms should be sent to:
MyPetCare