Shipping Policies

Shipping Policy

Processing Time

All orders are processed within 1–2 business days (Monday–Friday). Orders are not processed or shipped on weekends or holidays.


Shipping Time

We currently ship within the United States.

Estimated delivery time: 7–10 business days.

Most orders arrive in approximately 8 business days, but delivery times may vary depending on location and carrier conditions.


Shipping Rates

We offer Free Standard Shipping on all U.S. orders.


Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking updates to appear.


Shipping Delays

While most orders arrive within the estimated timeframe, occasional delays may occur due to carrier issues, weather conditions, or high order volume.


Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Stolen Packages

If your order is marked as delivered but you have not received it, please contact us within 7 days of the delivery date and we will assist you.


Contact Us

If you have any questions about your order, please contact us at:

support@mypetcareshop.com